Sleep Rating FAQs

I'm missing data on my sleep graph - Apple Watch
Are you missing your sleep data? Here are a few tricks to get your sorted!  Perform a fresh sync  Syncing is super easy!  Step 1. Force-close our a...
How to check your Apple Watch sleep data in the Health app
When troubleshooting your sleep data, it's important to understand the flow of data from your Apple Watch to our app. It's a 3-stage process.  ...
Why is my sleep duration shorter than what's displayed in my other apps?
There are two likely explanations for seeing sleep durations that are shorter than what is displayed in your other apps.  1. You experience one or more ...
Why is my sleep duration longer than what’s displayed in my other apps? (Health)
If your sleep durations are looking too lengthy, it is likely that you have more than one sleep app sending data to the Health app. For example, if you down...
I’m a shift worker, why is my sleep rating amber or red?
We understand how important a good night’s sleep is, especially when you're working shifts! We also know it’s important that you get a clear and detail...
How to track your sleep using an Apple Watch or Health App
We receive your health data from the Health app that is synced to your Apple Watch. While the Health app tracks your heart rate and steps, it’s yet to join ...
I don't have my sleep rating yet
Analysing something as complex as your sleep is one of those things that need not be rushed. That’s why our brilliant data scientists here like to analyse a...
I'm missing data on my sleep graph (Fitbit)
Here are a few tricks to get you sorted!  Perform a fresh sync  First things first! Has your Fitbit synced with us? You'll discover your last sync da...
How to check your sleep data
We need 14 nights of sleep data within a 28-day rolling time-window to generate your Sleep rating.  You can check how many nights of data we have by tak...
What is sleep efficiency?
Sleep efficiency is a measurement often used to assess the effectiveness of insomnia treatment. This measurement is a percentage value that is calculated by...