VitaBuddy FAQs

Why use this app?
We know that your health isn’t compartmentalised, it’s interconnected. How does your step count affect your mood? How does your BMI affect your sleep effici...
Understanding your dashboard and health ratings
We provide you with evidence-based scientific analysis of your health in the here and now. As part of our user-friendly design, we provide you with simplifi...
Navigating your dashboard
Your dashboard gives you an overview of your current health ratings and provides you with easy access to your detailed summary pages. 1.    Select a hea...
How long until I receive my health ratings?
We don’t like jumping to conclusions. That’s why we wait until we've received a sufficient amount of data to analyse before we generate your health rat...
Where did my rating go?
We pride ourselves on providing you with high quality information that you know you can trust. We’ll never risk losing that trust by pretending that we know...
Why is my insight different to my rating?
If you're reading this then you've probably noticed a difference between the information displayed on your summary pages compared to the informati...
I haven't received any check-in notifications
Our mood check-ins are a favourite feature for our users; not only are they quick and easy to complete, they also give you an opportunity to take a well-des...
I think my account is missing data
There are a few reasons why you may be missing data: More data is required  To provide you with an accurate analysis of your sleep, activity and hea...
My Apple Watch is not syncing
Is your dashboard completely empty? Let’s check to see if your Apple Watch is syncing correctly!  Step 1. Open the Health app on your phone and look for...
Can I sync my Fitbit Aria scales to the app?
At this stage of our app development, syncing your account with your Fitbit Aria scales is not available yet, however it's a function that we're h...