To keep your VitaBuddy account up-to-date it's important to sync a few times each day. Syncing your Apple Watch with VitaBuddy triggers the retrieval of your data. Keep in mind that you won't see your VitaBuddy graphs change immediately, however, within an hour after syncing your account will be updated to reflect the new data we've received.
You can sync your Apple Watch up to once an hour by following the steps below:
Step 1. Open VitaBuddy
Step 2. Close/background the app
Step 3. Open/foreground the app
Simple as bread and butter (or non-dairy spread if you prefer!).
Want know about the flow of your data? Here's how it works: your Apple Watch automatically syncs its data with the Apple Health app on your iPhone, VitaBuddy is triggered to retrieve this data when you force-close and re-open the VitaBuddy app.
If you're concerned that your data isn't updating, it's a good idea to check your HealthKit settings.
If your dashboard continues to show an old sync date well after you have refreshed the VitaBuddy app, please contact our support team here and include the email address linked to your VitaBuddy account. We'll get to the bottom of it!