We need 14 days of heart data within a 28-day rolling time-window to generate your Heart rating. You can check how many days of data we have by taking a look at your Resting Heart Rate graph within the app - just follow the instructions below.

Step 1. Open the app, select the Heart category and select 'Resting Heart Rate' 

Step 2. View your 30-day graph to see how many entries are displayed.

Already have 14 days of valid heart data on your graph but still no rating? Simply contact our support team and please include:

1. Your email address linked to the app so we can identify your account.

2. A screenshot of your 30-day Resting Heart Rate graph